I'm an ex-journalist turned content designer. For the last 15 years, my job has been to structure and present information so it’s easy to find, understand, and act upon.
I’m good at ① sensing other people's feelings ② finding connections where there seem to be none ③ coming up with alternative ways to move forward ④ figuring out what's wrong and resolving it
Jun. 2021–still / London, UK / Freelance
> Platform helping jobseekers avoid person-team misfit
Piotr consistently goes above and beyond to deliver exceptional results – and it shows in the final product.
Szymon Niemczura, CEO, Spacebridge
Apr. 2021–still / Wrocław, Poland / Part-time
> Polish branch of the 3rd largest bank in Europe
Nov. 2021–Mar. 2022 / Poznań, Poland / Full time
> UX agency, main client: Allegro (Polish version of Ebay)
Did content audit, voice and tone discovery workshop, and style guide to get consistent UI copy for one of Poland’s biggest e-comm platforms
Mar. 2021–Sep. 2021 / Austin, Texas, USA / Freelance
> Siri-like assistant for business travelers
Onboarded users to how the product is part machine, part human – with UI copy redo, transactional emails, or explainer videos
Jun. 2015–Oct. 2021 / Kraków, Poland / Full time
> Software house that builds systems for banks
Became go-to guy for people across seniority levels to write and consult all things content – op-eds to VUI dialog flows
Nov. 2006–Jun. 2015 / Warsaw, Poland / Freelance
> Um, well, just press outlets
Interviewed 100s of sources and wrote 1000s of clear words on marketing, culture, and hi-tech to flesh out the why
Things I stand by
Good design is invisible unless out of kilter
Clarifying the unclear beats simplifying the complex
Things that make me...me
I'm beta-testing a framework to fix dark patterns in apps
I took a 3,000 mile road trip in a car deemed world's worst
Things I'm most proud of
Top grad of a first-ever UX writing course taught by ex-Googlers
Named damn fine writer by Ryan Farrell of dailyuxwriting.com
Things I learned from (the hard way)
Tried to improve team workflow, was kicked out instead
Got close to working with my hero but lost her trust